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FAQ


What is CBD and how does it work?

Cannabidiol (CBD) is the second most-prominent cannabinoid found in the plant and is generally considered to be non-psychoactive. Cannabinoids interact with the body's endocannabinoid system (ECS), a complex regulatory system involved in maintaining physiological balance and homeostasis. 

You can learn more about CBD here.

Do GARA products contain THC?

Our products contain only trace amounts of THC, less than 0.3%. We utilize a full spectrum hemp extract, which may contain traces of other beneficial cannabinoids like CBG and THC. If you have allergies, sensitivities, or are restricted from using hemp CBD, we recommend refraining from using any of our CBD products to ensure your well-being.

However, if you are seeking an alternative, our hydrosols are entirely free from cannabinoids and are safe for use. These exquisite offerings provide a wonderful option for those looking to avoid CBD.

Additionally, we often offer seasonal non-CBD skin care products that cater to various preferences and needs. Explore our diverse selection to find the perfect match for your skincare routine here.

Does GARA offer non-CBD products?

Yes! Our hydrosols are entirely free from cannabinoids. These exquisite offerings provide a wonderful option for those looking to avoid CBD.

Additionally, we often offer seasonal non-CBD skin care products that cater to various preferences and needs. Explore our diverse selection to find the perfect match for your skincare routine here.

What is the shelf life of GARA products?

At GARA, we are committed to creating products made with organic, unrefined ingredients, free from synthetic preservatives or harmful chemicals. To ensure the utmost freshness and efficacy, we recommend consuming our products within 6-8 months of opening.

Hydrosols are known for their natural acidity so you can enjoy their benefits for an extended period. These exquisite creations remain potent and viable for 12-18 months after their distillation date.

To preserve the integrity of our skin-care forumlas, we have chosen miron violet glass. This exceptional glass not only shields the precious contents from external influences but also enhances their longevity.

For ideal storage, keep your GARA products in a cool, dry place, away from direct sunlight or prolonged exposure to heat. This simple practice will maintain their potency, allowing you to savor your product for even longer.

How do I use a hydrosol?

Ode to their natural acidity, hydrosols help to protect and rejuvenate the skin while maintaining the delicate pH balance. Produced through slow distillation of fresh harvested plant materials using a copper alembic still, each GARA hydrosol possesses a unique set of attributes and uses.

  • Mist onto face, neck and chest after cleansing or anytime your skin needs a boost.
  • Aura or aromatherapy mist
  • Hair and scalp tonic
  • As cooling mist and after-sun spray
  • Added to baths and foot soaks
  • Added to clay masks in place of water
  • As a linen or room spray
  • Believed to be safe for children as a calming agent and to ease tantrums, scabby knees and bug bites

You can explore all of the ways to use your hydrosol here.

How are GARA hydrosols made?

The production of our hydrosols begins with fresh plant materials, such as aromatic herbs, flowers, or other botanicals, which are suitable to the distillation process.

During distillation, steam is passed through the plant material, causing the release of various volatile compounds, including essential oils, plant acids, and water-soluble constituents. The resulting vapor, a mixture of water and these aromatic and bioactive components, is then condensed and collected as the hydrosol.

You can learn more about our distillation process here.

Where do GARA ingredients come from?

In our formulations, each ingredient plays a vital role, positively contributing to the potency of the final composition. We take great care to source these herbs from known origins, understanding their cultivation methods, and often personally knowing the dedicated individuals who nurture them along their journey. We grow many of the herbs we use in our own garden!


We proudly present every ingredient we use, alongside its intended purpose, enabling you to explore the wealth of benefits they offer here.

To further enrich your knowledge, we have included references to studies for additional research. Our commitment to transparency and informed decision-making guides us, as we passionately craft products that celebrate the remarkable potential of each natural element.

Can I return my GARA product for a refund or exchange?

Each product is lovingly handmade, crafted with care and attention to detail. As a result of this meticulous process, we do not accept returns or provide refunds unless the item is damaged or defective upon arrival. Our primary goal is to ensure your satisfaction with both your experience and your purchase.

If you have any questions or concerns about your items upon receiving them, please reach out to us at info@garaskincare.com. We are here to address any queries and provide assistance.

To ensure a smooth resolution in the rare event of a defect, we kindly request that you inspect the products for any issues within five (5) days of receiving your shipment. If you identify any defects or damages, please promptly notify us via email at info@garaskincare.com within the same five-day period.

Upon receiving your request, we will initiate the return process and provide shipping instructions for the defective products. Please note that the return must be requested within five (5) days of receiving your shipment to be eligible.

Kindly be aware that you will be responsible for covering the shipping costs for returning the item. Shipping costs are non-refundable. If you are shipping an item valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of the returned item.

We deeply value your satisfaction and are dedicated to resolving any issues promptly and courteously. Rest assured, we strive to provide you with the highest quality products and a delightful experience with GARA.

What if I have allergies to specific ingredients?

We formulate our products with a multitude of ingredients, and we understand that some individuals may be sensitive to certain components like coconut oil, nut oils, and etc. If you have a known allergy or sensitivity to specific ingredients, we strongly advise refraining from using products that may trigger a reaction. If there is any doubt or history of skin reactions, we recommend conducting an allergy patch test before regular use.

Your safety and well-being are of utmost importance to us. If you experience any adverse reaction to our products, please discontinue use immediately. We encourage you to take necessary precautions and make informed decisions when selecting products that best suit your individual needs and sensitivities.

Please be aware that GARA cannot be held liable for any individual reactions that may occur due to the use of our products. We highly recommend carefully reading our labels and ingredient lists before use, and following the appropriate directions for application.

What do I do with my GARA bottles when they are empty?

There is an easy way for you to wash the label off of your bottle and use it for something new! Follow these three easy steps and you’ll have sparkling Miron glass bottles to fill with your own tonics and potions or use them as flower vases, sauce containers, the options are endless! Should you decide not to repurpose your bottles, you can always drop them in a recycle bin.

Does GARA offer wholesale to retailers or estheticians?

Yes! If you would like to carry GARA in your brick and mortar shop or use GARA products in your treatment room, send us an email info@garaskincare.com for more information.

Can we hire GARA for a private workshop at our retreat or event?

Yes! We would be honored and delighted to be a part of your private event or retreat. Send us an email with more details about your event and what you would like us to create for you here.

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